Critical Incident Stress Management (CISM)

Critical Incident Stress Management (CISM) is a comprehensive, integrated, systematic and multi-component approach to crisis/disaster intervention. (George S. Everly, Jr., Ph.D., C.T.S. and Jeffrey T. Mitchell, Ph.D., 1997, 1999)

A critical incident is any event which is extraordinary and produces significant reactions.

A critical incident stress (CIS) is any situation which causes an individual to experience unusually strong emotional and/or physical reactions that could interfere with their ability to function. This response may be immediate or occur days or weeks later.

A variety of tools are utilized to provide support that may prevent and lessen symptoms created by a critical incident.

The Company has a team of trained facilitators to call upon in the event of a traumatic incident in the workplace. Support is offered to managers in assessing the needs of the staff and in preparing an intervention that is best suited to the needs of all involved.